Good to know
Frequently Asked Questions
Everything travellers usually ask us before their first Kenya safari — booking, packing, health, and what to expect on the ground.
Good to know
Everything travellers usually ask us before their first Kenya safari — booking, packing, health, and what to expect on the ground.
Booking & payment
Send us an enquiry with your preferred dates, safari of interest, and group size. We'll reply with a detailed quotation, and a 50% deposit confirms your booking. See our full How to Book guide for the step-by-step process.
For the Masai Mara during migration season (July–October) or any peak-season travel, we'd recommend booking 3–6 months ahead where possible, since the best camps fill up early. Shorter-notice bookings are usually still possible outside peak season.
We accept international bank transfer and PayPal. Payment details are included with your quotation once you're ready to book.
Yes, in the planning stage — dates, camps, and itinerary details can usually be adjusted before departure. Once your safari has started, we generally follow the agreed programme, though our on-the-ground team will help where they can if plans need to change.
Travel documents
Most visitors need an eTA (electronic travel authorisation) to enter Kenya, applied for online before travel. Requirements vary by nationality, so check the current rules for your passport on Kenya's official immigration site before you book flights.
A yellow fever certificate is required if you're arriving from (or have transited through) a country with risk of yellow fever transmission. We'd recommend speaking with a travel health clinic or your doctor about malaria prevention and any other recommended vaccinations well ahead of your trip.
On safari
Kenya is a year-round destination. July to October is peak season for the Great Migration in the Masai Mara. The dry seasons (June–October and January–February) generally offer the easiest wildlife viewing, while the shoulder and green seasons bring lower rates, fewer crowds, and lush scenery.
Neutral-coloured, lightweight clothing for game drives, a warm layer for early mornings and evenings, sun protection, comfortable walking shoes, and binoculars if you have them. Most camps offer a laundry service, so you can pack lighter than you'd expect.
Kenya's safari areas and coastal resorts are visited by hundreds of thousands of travellers every year without incident. As with travel anywhere, sensible precautions apply — we brief every traveller on local guidance as part of your safari.
All of the above. Many of our packages can be adapted for solo travellers (some camps apply a single supplement), couples, or families — our family-friendly routes are paced specifically with younger travellers in mind.
Most lodges and camps offer WiFi, though connectivity can be limited in more remote areas. Kenyan SIM cards with data are inexpensive and widely available at the airport if you'd like your own connection throughout.
Tipping guides and camp staff is customary in Kenya, though never obligatory. We're happy to share typical guidance for your specific itinerary once your safari is confirmed.